Privacy policy

JLT|Online is committed to protecting the privacy of visitors to this web site. This Privacy Policy is designed to let you know what data we collect about you, how we store it and how we use it.

This website is operated by JLT|Online - a division of Jardine Lloyd Thompson UK Limited, whose registered office is at 6 Crutched Friars, London EC3N 2PH and is registered in England number 338645. It is regulated by the Financial Services Authority (FSA) and is a wholly owned subsidiary of Jardine Lloyd Thompson Group plc

By visiting this web site you are accepting the practices described in this Privacy Policy. Any dispute you have regarding privacy is subject to this Privacy Policy and the Terms and Conditions of Use. We reserve the right to update them without notice and we recommend you visit these sections regularly as continued use of this site after a change will constitute acceptance of the new terms.

2.1 Cookies - A cookie identifies your computer to a server that then enables information to be stored on the hard drive of your computer. Cookies allow a computer to be identified as corresponding to one that has accessed another website or visited Site previously. Cookies are commonly used on the Internet and do not harm your computer system.

The cookies used on the Site do not include any information that others could read and understand about you, such as your name, or any account or policy number. They contain no personal information about you.

If you prefer not to have cookies stored on your computer, you may change your browser settings to either refuse all cookies, or to ask you if you wish to accept a cookie each time a website tries to store one. The AboutCookies.org website contains more information about cookies and how you can manage them.

2.2 Personal Information - If you decide to apply on-line for a product or service or for a quote on a product or service offered by JLT|Online you may be asked to provide personal contact details (such as name, postal address and e-mail address), financial information (for example, account or credit card details) and demographic/profile information (for instance, your postcode and age).

Your personal information may be held by JLT|Online on computer or manual files and will be used for administration purposes including carrying out claims handling and fraud prevention in connection with any insurance cover we arrange for you. It will not be passed to any other party for any reason not related to your insurance with JLT|Online.

2.3 Dealing with other people - To comply with data protection legislation, the request of many of our policyholders and to make the managing your policy more convenient, it is our policy to deal only with any person named on the policy who contacts us regarding the policy.

If you would like someone else to be able to deal with your policy for you on a regular basis please let us know. In some exceptional circumstances we may also deal with other people who call us on your behalf. If at any time you would prefer us to deal only with you, please call to let us know.

2.4 Exchanging Information - We exchange personal information with other approved organisations for underwriting and fraud prevention purposes and for the purpose of fulfilling claims. We may provide such information to others where required or permitted by law, and the Data Protection Act of 1998.

2.5 Modification of and Access to Data - You can change and modify any information that we hold about you by contacting us at sales@indemnityguard.co.uk or in writing to:

The Data Protection Officer
JLT|Online
Pavilion House
Mercia Business Village
Westwood Business Park
Coventry
CV4 8HX

A copy of all the information we hold about you can be obtained by requesting it in writing to the address above. You will be charged a fee of £10 to cover our administrative costs of providing you with the information.

JLT|Online employs up to date technology in order to protect against the loss, misuse or alteration of information under our control.

Our internal procedures cover the storage, access and disclosure of information in accordance with the Data Protection Act 1998.

Please note that e-mails are not 100% secure. We advise that you take this into account before e-mailing personal and confidential information to us. If you send information by e-mail to us you are doing so at your own risk.

We have a secure server with 128bit encryption on our secure socket layer (SSL), ensuring your details are totally safe and secure.

To give you some idea what level of protection this provides, it would take 1000 computers (at the same time) 20 minutes to crack just a 3 character piece of information eg.''1y6'. A typical credit card number and expiry date is 20 characters in length!

We do not store or keep ANY customer records or credit card details on our server.

Thawte Certificate - We are Thawte certified. This certificate acts as our digital ID card and proves we are who we say we are. To obtain this certificate we have had to prove our identity, location and authenticity.

Lock & Key Symbol - To prove our transaction pages are secure, look in the bottom corner of your browser window for the locked padlock or key symbol.

JLT|Online accepts no responsibility for the content or privacy practices of any site to which a hypertext link from this site exists. The links are provided "as is" with no warranty, express or implied for the information provided within them.

If you have any queries about this web site we can be contacted by:

• Telephone:
• Facsimile:
• E-mail:
• Post:

See our contact us page